Privacy Policy

PRIVACY POLICY

By using or accessing this Website you signify your acknowledgment and assent to the Privacy Policy set forth below.  If you do not agree to this policy, please do not use this Website. Pyrite Trading Company LLC can revise this privacy policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms.  Please check this policy periodically for changes. 

This Privacy Policy is intended to help you understand how Pyrite Trading Company LLC and its affiliates collect, use and safeguard the information you provide on this Website.  This Privacy Policy does not apply to the use or disclosure of information that is collected or obtained by us through means other than this Website.

If you have any questions about this Privacy Policy you can contact us by phone at +1(786) 206-6298, Mon-Fri, 9.00 a.m. to 5.00 p.m. (PST) or write to:

Pyrite Trading Company LLC
5098 Foothills Blvd
Suite 3 #315
Roseville CA 95747

PERSONAL DATA

If you browse our Website, you may generally do so anonymously without providing any personal information.  However, there are cases where we collect personal data.  When you place an order for a product through the Online Store, we collect your name, address, e-mail address, phone number and credit card number with expiration date (“PERSONAL DATA”).  We also gather information on the person who will receive any gift you send (e.g., that person’s name and address) and retain a record of your purchases. Pyrite Trading Company LLC also collects demographic information from visitors to the Website and collects personal data from visitors to the Website who register their information, for example the date of birth and interests. We also use cookies (see more below) and track IP addresses so we can improve our services and enhance your Pyrite Trading Company LLC experience.

In case you change your mind or wish to update or delete your personal information, Pyrite Trading Company LLC will deal with such requests in accordance with applicable laws and regulations.  For any request concerning your personal information, contact our Customer Support department at the contact points specified above.

 

NOTE TO MINORS

Pyrite Trading Company LLC will not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18, please ask your parents to register and/or use the Online Store. Please do not submit any personal details if you are under the age of 18.  Should we discover or be informed that a minor has registered his/her or another minor’s personal details, we will delete such information from our records.

 

Note to Parents

Pyrite Trading Company LLC will not intentionally collect personally identifiable information from children under age 18. If you, as a parent or legal guardian, are concerned that your child has registered on our Website, wish to cancel your child’s registration and have all details deleted, please contact us by email or by mail at the contact points specified above providing official documents establishing parental or guardian status.

 

USE AND STORAGE OF PERSONAL DATA

We use the personal information that is collected through our Website to better serve our users, customize their shopping experience, and improve the content of our Website. Personal information that you provide will be used for marketing and promotional purposes only by Pyrite Trading Company LLC and its subsidiaries and affiliates. Pyrite Trading Company LLC may share customer information within the Pyrite Trading Company LLC organization, so that you may be informed of other products that may be of interest to you. Further, in order to maintain our Website and provide for customer communications, Pyrite Trading Company LLC contracts with selected third parties, solely for the purpose of assisting Pyrite Trading Company LLC in these endeavors and subject to contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding.

 

We may share your personal information as follows:

  • Among our affiliates and related companies; 
  • With third party agents we have hired to help us provide a good or service you have requested (for example, in connection with your order, we would provide your credit card number to a payment authorization service and your address to a shipping company);
  • In the Special Cases set forth below.  

 

We do not otherwise rent or sell to third parties your personally identifiable information entered on this Website.  We will send you announcements or communications by email only if you give us your permission by submitting your personal details. If you register for a Website account or make a purchase, you will automatically receive promotional emails from Pyrite Trading Company LLC or affiliated companies, unless you opt-out from receiving promotional emails. To remove yourself from our email list, you can: click the unsubscribe link in any of our promotional emails you receive; change your email preferences section; or contact a Customer Service representative. Otherwise, we use your information only to review our performance and to improve our services to you, or to communicate with you about your order if you have placed an online order.

 

We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties.  This data is used to customize our Website content and advertising to deliver a better experience to our users. Additionally, when you access our website, we or companies we work with, may use technologies to collect information about your computer or other access device to mitigate risk, help prevent fraud and promote trust and safety.

 

SECURITY

We use security measures consistent with industry practice to protect the loss, misuse and alteration of the information under our control. While we use reasonable efforts to safeguard the confidentiality of your information, we cannot guarantee that electronic commerce is totally secure due to transmission errors, outside events, third party hacking or other causes, and you will not hold us responsible for any breach of security unless this is due to our willful failure or gross negligence.  We will comply with all privacy laws and make any legally required disclosures regarding breaches of the security, confidentiality, or integrity of personal data consistent with our ability to determine the scope of a breach and our obligations to law enforcement.

 

COOKIES, WEB ANALYTICS AND TRACKING

Our web servers collect general data pertaining to each Website user, including their IP address, identifiers, domain name, referring web page and the length of time spent and the pages accessed while visiting this Website. This web usage information is collected to help us manage and administer our Website, improve the content of our Website, to measure the effectiveness of our advertising, and customize and improve the Website user experience. Web analytic information is gathered using the following methods: (1) cookies, (2) web beacons (a.k.a. clear gifs), (3) conversion tracking, (4) third party ad serving mechanisms, and (5) general detection and use of your internet protocol (IP) address or domain name.  We do not combine any web usage information with information collected offline or from other sources.

 

Cookies:

A cookie is a small file stored on your computer by a website to give you a unique ID. We use cookies to track new visitors to this site and to recognize past users so that we may customize and personalize content. Cookies used by this site do not contain any personally identifiable information, and we cannot identify a user from his/her cookie unless that user provides personal information voluntarily.  If for any reason you don’t want to take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the site. 

 

Web Beacons:

Web pages on this site or e-mail messages you receive from us may contain a small graphic image called a web beacon (sometimes called a web bug or clear gif).  Web beacons are typically very small (generally 1-by-1 pixel) and invisible to the user, however any electronic image viewed as part of a web page or e-mail message, including an advertisement or HTML content, can act as a web beacon.  Web beacons are designed to allow us or a third party to collect certain information and monitor user activity on our site. Collected information can include the IP address of the computer that the web beacon is sent to, the URL of the page the web user comes from, and the time the web beacon is activated (such as when you view the web page, advertisement, or e-mail that contains the web beacon).  No personal information is obtained from this tracking, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

 

Conversion Tracking:

Search engines offer a feature called “conversion tracking” which is a way to track clicks to sales from either search results or ads on search engines. Using either web beacons or visible images, depending upon the search engine, the search engine notes and saves information in a cookie with non-personal information such as time of day, browser type, browser language, and IP address with each query. Information is gathered in the aggregate, without unique personal data. Conversion tracking allows the search engine company and Pyrite Trading Company LLC to track clicks to sales, including the number of clicks (“visits”) it takes before a purchase is made and permits us to measure the effectiveness of our search engine participation.

 

SPECIAL CASES

Pyrite Trading Company LLC reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Pyrite Trading Company LLC Website users, or anyone else that could be harmed by such activities.  We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation. 

 

Specific areas or pages of this Website may include additional or different provisions relating to collection and disclosure of personal information.  In the event of a conflict between such provisions and this Privacy Policy, such specific terms shall control.

 

CHANGES TO PRIVACY POLICY

Pyrite Trading Company LLC reserves the right to change or update this Privacy Policy, or any other policy or practice, at any time without notice. Any changes or updates will be effective immediately upon posting to our Website.